Jordan Lane

Remote Support Specialist | Entrepreneur | Creator

Driven by innovation, clarity, and a user-first mindset. I blend technical support, content strategy, and creative product development into real-world impact.

Professional Experience

Support.com — Remote Support Specialist (2018–2020)

• Delivered technical support for Comcast Xfinity, maintaining >98% SLA.
• Handled 50–70 customer interactions per shift with empathy and precision.

Freelance Digital Strategist & Developer

• Launched Body Whys Blog and IsItLegal? with SEO-driven content strategies.
• Created 100-page stress-relief coloring books and managed AdSense monetization.

Core Competencies

• Technical Customer Support
• SEO & Content Strategy
• WordPress Hosting & Administration
• Kickstarter Campaign Planning
• HTML5, CSS3, JavaScript (ES6+)
• Intersection Observer & CSS Scroll Snap

Notable Projects

TVFeeds

Smart TV‐schedule aggregator with real-time filters.

VidChan

Decentralized video platform empowering creators.

SpryTech

Weekly tech insights and experimental tooling.

IsItLegal?

State-by-state legal Q&A optimized for search.

MindBodyWhys

Holistic wellness blog with high-impact AdSense.

CasperClean

Laser-targeted active noise-cancellation concept.

Contact Me

Open to new opportunities, collaborations, and creative challenges.

[email protected]

(801) 449-1166