Experience
Web Developer — Tykco
2016 – Present
- Manage full-lifecycle web maintenance including PHP, WordPress, and DNS workflows.
- Translate technical requirements into user-friendly site updates.
Interim IT Director — Evanston Regional Hospital
2008 – 2010
- Led day-to-day IT operations in a critical healthcare environment.
- Managed network reliability and incident response.
Technical Support — Convergys / Teleperformance
2007 – 2013
- Resolved complex hardware and networking issues for diverse OS environments.